Privacy Policy

We Value Your Privacy

Theater Bonn takes the protection of your personal data very seriously. We want you to be aware of when we collect and store which of your data and what we use it for. The processing of personal data follows the guidelines of the European General Data Protection Regulation (EU GDPR) and the Data Protection Act of the State of North Rhine-Westphalia (DSG NRW).

The following declaration outlines whether and which of your personal data has been processed and how we can guarantee to uphold our obligations of informing you regarding the processing of personal data.

1. Responsible Authority

Theater Bonn
Am Boeselagerhof 1
53111 Bonn

Phone: 0228 - 77 8000
E-mail: theater(at)

Our staff is familiar with the data protection regulations and obliged to the strictest adherence. Should we employ external contractors for offers or services, these contractors are bound to the data protection regulations. 

2. Data Protection Officer of Bundesstadt Bonn

Data Protection Officer
Thomas-Mann-Straße 2-4
53113 Bonn

Phone: 0228 - 77 3465
Fax: 0228 - 77 9619889
E-mail: datenschutzbeauftragter(at)  

3. Collection of Personal Data on this Website

When you access our website, your browser automatically sends information to our website’s server. This information is temporarily stored in a so-called log file. In particular, the following information is stored without your assistance until it is automatically deleted:

- IP-address of the enquiring computer
- Date and time of the enquiry
- Name and URL of the accessed file
- Access status / HTTP status code
- Amount of transmitted data
- Website that originated the enquiry (Referrer-URL)
- Browser used
- Operating system

This data is processed by us for the following purposes:

- To grant access to our online service’s functions and content
- To guarantee a trouble-free connection with our website
- To guarantee a comfortable use of our website
- To evaluate and guarantee our system’s security and stability

4. Contact

When you use our contact form or contact us via e-mail, the following data may be processed:

- Title
- Name
- Street and house number
- Post code and city
- E-mail address
- Phone number
- Subject
- Your enquiry

Your personal data will only be collected and processed in as far as it is necessary for answering your enquiry or completing the respective task. The data will be deleted as soon as it is no longer necessary for completing your enquiry and after the expiration of the legal period of preserving records.  

5. Legal Basis

Data processing occurs in accordance with art. 6 paragraph 1lit. e GDPR.

6. Data Subject Rights

With regards to the processing of our personal data, you have the right to...

- Require us to supply you with information about the personal data which we have processed. Notably, you have the right to demand information about the processing purposes, the category of personal data, the categories of recipients to whom your data was or will be made visible, the projected storage period, the existence of a right to correction, deletion, limitation of processing or objection, the existence of a right to complain, the origin of your data, in as far as it has not been collected by us, and the existence of an automatic decision-making structure, including profiling, as well as significant information regarding details of the above (art. 15 GDPR);

- Demand immediate correction of false or incomplete personal data stored by us (art. 16 GDPR);

- Demand the deletion of your personal data stored by us, unless its processing is necessary to the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or to the assertion, exercise or defence of legal claims (art. 17 GDPR);

- Demand a limitation of the processing of your personal data as long as you are contesting its correctness, its processing is illegal but you are  declining their deletion and we no longer need the data, but you need them for the assertion, exercise or defence of legal claims, or you have contested the processing according to art. 21 GDPR (art. 18 GDPR);

- Receive the personal data that you have provided us with in a structured, customary and machine-readable format or to demand its transfer to another person responsible (data portability, art. 20 GDPR);

- File a complaint with a supervisory authority (art. 77 GDPR);

- Contest the processing of your personal data occurring according to art. 6, paragraph 1 lit. e or f, for reasons resulting from your special situation at any time; this also applies to profiling which is supported by these regulations (art. 21, GDPR);

- To withdraw your agreement towards us at any time. As a result, we will no longer be permitted to continue the processing based on your agreement (art 7, paragraph 3 GDPR).

7. Transfer to Third Parties / Data Recipient

Theater Bonn will only pass on your personal data to third parties under the following conditions:

a. If you have agreed to this transfer or
b. If this is necessary for the processing of your booking or for the service that you would like to use.

Exceptions may be made in case of mandatory statutory provisions or infringements of terms of use,

a. if an executable administrative or judicial ordinance exists or
b. if this is necessary to prevent improper use of our options or services, especially usage in contradiction of Theater Bonn’s general terms of use or special terms of use in a legally admissible manner. 

As far as we are bound to do so legally or by a court ruling, we will transmit your data to recipients who are entitled to this information.

8. Cookies

Our website uses cookies. These are small text-files stored on your terminal by your web browser. Cookies help us to make our services more user-friendly, efficient and safe.

Some cookies are “session cookies”. They will be deleted automatically at the end of your browser session. Other cookies will remain on your terminal until you delete them. These cookies help us to recognise you when you come back to our website.

A modern web browser will enable you to regulate, limit or refuse the setting of placing of cookies. Many web browsers can be configured to automatically delete cookies at the end of a session. Deactivating cookies can lead to a diminished functionality on our website.

The placement of cookies necessary for the exercise of electronic communication processes or the provision of certain functions that you have requested occurs according to art. 6, paragraph 1 lit. f GDPR. As the provider of this website, we have a justifiable interest in storing cookies to support the technically faultless and uninterrupted provision of our services. If the placement of other cookies (e.g. for analytical functions) occurs, this is stipulated separately within this data protection declaration.

Verwendete Cookies

cookie_consent_settings, trackingpermissions
Provider and purpose: Stores the Cookie Manager settings.
Category: Required
Retention: 50 years

Provider and purpose: Content Management System (CMS). Helps prevent so-called cross-site request forgery (CSRF) attacks.
Category: Required
Retention: 1 year

Provider and purpose: Content Management System (CMS).
Category: Required
Retention: 1 year (sessionid)

Provider and purpose: Stores the language settings.
Category: Required
Retention: 6 years

Provider and purpose: Cookie for tracking page views for font licensing at
Category: Required
Retention: 30 minutes

Google Analytics (_ga, _gat_UA, _gid)
Provider and purpose: Used to create usage statistics of our website and control repeated requests. This helps us understand how often, from which countries and with which devices our website is accessed and allows us to further optimize for these audiences. Cookies can distinguish individual users by means of a randomly generated ID to prevent multiple counts. Category: Analytics & optimization
Retention: 1 minute (_gat_UA), 1 day (_gid), 2 years (_ga)

9. Web Analysis via Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information about your use of this website generated by this cookie will usually be transferred to a Google-server in the US and stored there. Should the IP-anonymisation be activated on this website, Google will abbreviate your IP-address within the European Union’s member states or other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP-address be transferred to one of Google’s servers in the US and abbreviated there. Commissioned by this website’s maintainer, Google will use this information to evaluate your use of this website, to gather reports on website activities and to provide other services to the website’s maintainer in connection with website use and internet use. The IP-address transmitted by your browser as part of Google Analytics will not be conflated with other data of Google. You can avoid the saving of cookies by adjusting your browser software; we would like to advise you that in this case, you will not be able to use all of the functions of this website to their full extent.

Furthermore, you can avoid the gathering of the data generated by the cookie and referring to your use of this website (incl. your IP-address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link:

More information on data protection in reference to Google Analytics can be found on the Google Analytics help pages (

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. This will set an opt-out cookie that will prevent any collection of your data during future visits to this website:  Click here to be excluded from Google Analytics measurement.

You can find more information on how Google Analytics deals with user data in Google’s data protection declaration:

More detailed information on Google Analytics’ terms of use and data protection can be accessed at 

10. Webfonts by

This website uses “”, a font service of Monotype GmbH (""), Werner-Reimers-Straße 2-4, 61352 Bad Homburg (""). Every time this website is accessed, files from a “” server are uploaded in order to present the texts in a certain font. During this process, your IP-address can be transferred to a server of “” or “” and stored as part of the customary server log. The further processing lies with “”. Please find the respective terms and setting options in “” data protection policy (

11. Social Media

We operate the profiles listed below in social networks in order to be able to contact their active users and to inform them about our services. When these networks are accessed, their terms of use and their privacy policies are valid, because they are chiefly responsible for the technical data processing. As far as it is not stated otherwise in our privacy policy declaration, we will only process users’ data if they contact us within the frame of the social networks, i.e. comment on our profile pages or send us messages.

Our social media profiles:

- Facebook (Privacy Policy Statement) (Agreement on Joint Responsibility)
- Instagram (Privacy Policy Statement)
- Twitter (Privacy Policy Statement)

12. Newsletter Data

You can register to receive our newsletter on this website. In order to send you the newsletter, we require an e-mail address. Verification of the provided e-mail address is mandatory and you will have to agree to receive the newsletter (double opt-in). We will not ask for any additional data. The data will be used exclusively for sending the newsletter. The data collected during your registration for the newsletter will be processed exclusively on the basis of your consent (Art. 6, paragraph 1 lit. a GDPR). You may cancel your previously given consent at any time. An informal statement of cancellation via e-mail is sufficient. Alternatively, you can cancel your subscription via the “Unsubscribe”-link found in the newsletter.

Data entered for the purposes of subscription will be deleted in the case of cancellation. Should this data have been transferred to us for other purposes or at a different point, it will remain with us.

We use Newsletter2Go to send out our newsletter. The service provider is Newsletter2Go GmbH, Köpenicker Str. 126, 10179 Berlin. This service allows us to organise and analyse the sending of our newsletter. The data which you have entered to receive the newsletter will be saved on Newsletter2Go’s servers. The servers are located in Germany.

Sending our newsletter via Newsletter2Go allows us to analyse the behaviour of our newsletter’s recipient. Among other information, the analysis shows us how many recipients have opened the newsletter and how frequently links in the newsletter were clicked. Please find further details on data analysis by Newsletter2Go at

You may cancel your previously given consent at any time. An informal statement of cancellation via e-mail to theater(at) is sufficient. Alternatively, you can cancel your subscription via the “Unsubscribe”-link found in the newsletter.

If you do not wish your data to be analysed by Newsletter2Go, you have to unsubscribe from the newsletter. An informal statement of cancellation via e-mail is sufficient. Alternatively, you can cancel your subscription via the “Unsubscribe”-link found in the newsletter.

Data that you have entered for the purposes of subscribing to our newsletter will be deleted from our servers and the servers of Newsletter2Go on cancellation. Should this data have been transferred to us for other purposes or at a different point, it will remain with us.

You can find details on the privacy policy of Newsletter2Go at

13. Vimeo

To integrate and present video content, our website uses Vimeo plug-ins. This video portal’s provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When users access a page with an integrated Vimeo plug-in, a connection with Vimeo’s servers is generated. This lets Vimeo know which pages you have accessed. Vimeo can see your IP-address even if you are not logged-in to the video portal or have an account with them. Data collected by Vimeo will be transmitted to the video portal’s servers in the US.

Vimeo can associate your surfing behaviour directly with your personal profile. You can prevent this by logging-out previously.

Please see Vimeo’s Privacy Policy on for details on using user data.

14. Calenso

This website uses Calenso. Provider is Braincept AG, Neuenkirchstrasse 19, 6203 Sempach-Station, Switzerland, Europe (website:

We use Calenso to make appointments and group appointments bookable online. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

When booking an appointment, name, e-mail address and in some cases the telephone number are required. The information sent to us remains with us until you request us to delete it or until the purpose for which the data was stored no longer applies. Mandatory legal provisions - in particular retention periods - remain unaffected. If you prefer not to make appointments with us via Calenso, you can alternatively contact us by e-mail or telephone.

In addition, we have concluded a Data Processing Agreement (DPA) with Calenso. This ensures that Calenso will only use the user data in accordance with EU data protection standards for the sole purpose of processing the requests and will not pass them on to third parties.

For more information about Calenso and the data collected, please consult Calenso's privacy policy by clicking on the link below:

15. Responsible Supervisory Authority for Data Protection

State Commissioner for the Protection of Data and Freedom of Information North Rhine-Westphalia

Phone: 0211 - 38424 0
Kavalleriestr. 2 - 4
40213 Düsseldorf

16. Alterations of this Privacy Policy Declaration

Should new services be introduced, internet procedures be altered or the internet and IT-security technology be further developed, this privacy policy declaration is to be altered. We therefore reserve the right to change or add to this declaration as required. We will publish the alterations here. We advise you to check this website at regular intervals if you wish to be informed about the current state of the privacy policy declaration.