Your Visit

Our hygiene concept

We are delighted that we are able to perform for you again! And your health is of great importance to us. All performances will take place under strict measures for protection and hygiene. Please rest assured that we have implemented the authorities’ directives to their full extent. Here is a summary of the most important information for you.

What we do for your safety

  • A reduced number of reservable seats

    The number of reservable seats has been considerably reduced at all venues (250 seats at the Opera, 129 seats at Schauspielhaus, 32 at Werkstatt) in order to guarantee the necessary distance between our visitors.

  • Frequent cleaning of the premises

    All neuralgic points and areas on our premises are thoroughly cleaned every day.

  • Entrance and signposting system to minimise contact

    A new entrance and signposting system will make sure that you can always keep a sufficient distance to others. Opernhaus and Schauspielhaus will open their doors 60 minutes before the beginning of the performance, the Werkstatt is open from 30 minutes before the shows. The auditoriums are open at this point in time and we would like to ask you to take your seats as soon as you can.

  • Contact data collection in accordance with data protection

    In order to be able to guarantee tracing possible infection chains, we are obliged to keep a list of visitors. This is why we have to ask you to give us your name, address and telephone number when you purchase your ticket. Should you be purchasing tickets for others, you will have to give their personal data too. Please carry your identity document with you, both when you purchase your ticket and when you attend the performance.

    We will be keeping visitor lists in accordance with art. 5 DSGVO and in keeping with data protection principles. We will delete the lists four weeks after the performance or on termination of North Rhine-Westphalia’s corona protection regulations.

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What you can do